User support technician
OMIKAN TECHNOLOGIES INC. Delta, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide customer service
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Salary: $38.00 hourly
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