User support technician
Binary Consulting Inc. Edmonton, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
Salary: $36.00 hourly
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