User support technician
Great River Financial Services Inc Vancouver, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Consulting firm
- Private company, corporation or industry
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Manage incidents
- Public transportation is available
- Attention to detail
- Sitting
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Morning
- Day
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
Salary: $36.75 to $38.75 hourly (to be negotiated)
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