User support technician
PDN EXPRESS CA LTD Richmond, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Other trades certificate or diploma
- Experience: 2 years to less than 3 years
- or equivalent experience
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- E-commerce
- Accurate
- Organized
- Team player
- Ability to multitask
- Time management
- Are you authorized to work in Canada?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Dental plan
- Vision care benefits
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers mentorship programs that pair members of visible minorities with experienced employees
Salary: $37.60 hourly
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