User support technician
TDX Infrastructure Services Bolton, Ontario
Permanent
Aussitôt que possible
Description du poste
- Education:
- Expérience:
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
- 7 months to less than 1 year
- To be determined
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 44 hours per week
Salary: $36.50 to $38.00 hourly (to be negotiated)
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