User support analyst
TickTrade Systems Inc. Toronto, Ontario
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Financial technology (FinTech)
- Financial technology
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents
- No supervision responsibility
- Jira
- Linux
- JavaOS
- Zendesk
- Criminal record check
- Own transportation
- Fast-paced environment
- Sitting
- Client focus
- Excellent oral communication
- Team player
- Flexible hours
- Hybrid
- Dental plan
- Health care plan
- Vision care benefits
- Bonus
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Salary: $76,800.00 annually
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