We are looking for a Test Center Administrator to support a busy testing environment. This Long-term Contract opportunity is ideal for someone who enjoys combining customer service, administrative accuracy, and day-to-day operational coordination. In this role, you will help create an organized, secure, and welcoming experience for candidates while ensuring testing activities run efficiently.

Responsibilities:
• Coordinate the daily activities of the test centre to help ensure exams begin on time and candidates have a smooth experience.
• Welcome candidates, complete check-in procedures, confirm identification, and apply established testing rules consistently.
• Observe exam sessions carefully and respond promptly to procedural questions or minor technical concerns during scheduled assessments.
• Prepare, maintain, and inspect testing workstations, equipment, and materials to support reliable day-to-day operations.
• Carry out accurate data entry, document handling, scanning, and file organization related to candidate records and testing administration.
• Uphold site security standards and follow required compliance procedures to protect the integrity of the testing process.
• Communicate clearly with candidates by email and in person, providing guidance and resolving inquiries with a service-focused approach.
• Use Microsoft Word and Excel to update records, track information, and support routine administrative reporting as needed.
• Minimum of 1 year of experience in an administrative, data entry, customer service, or test centre support role.
• Strong accuracy in data entry, typing, and 10-key work, with the ability to manage detailed information efficiently.
• Proven ability to deliver courteous and attentive customer service in a fast-paced environment.
• Working knowledge of Microsoft Excel and Microsoft Word for documentation, tracking, and basic administrative tasks.
• Experience with scanning, organizing files, and maintaining clear and accurate records.
• Comfortable performing basic calculations and handling routine clerical responsibilities with attention to detail.
• Ability to follow security procedures, maintain confidentiality, and apply policies consistently.
• Strong communication skills and the ability to remain organized, dependable, and calm when supporting candidates.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.

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