Technical support specialist – information technology (IT)
Banff Caribou Properties Ltd. Banff, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Computer/information technology administration and management, other
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Valid driver's licence
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Evening
- Morning
- On call
- Day
- Dental plan
- Health care plan
- Bonus
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Salary: $74,880.00 annually
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