Technical support agent
Q-Tech Electronics Ltd Saskatoon, Saskatchewan
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Troubleshoot and resolve technical problems
- Communicate technical problems, processes and solutions
- Are you authorized to work in Canada?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Salary: $52,500.00 to $54,000.00 annually (to be negotiated)
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