This is an on-site position (5x a week in the office) in Downtown Vancouver. Candidates must be in British Columbia to be considered for this role. 

 

In this role, you will be joining a mining company with a global presence. They are a publicly traded firm and have offices around the world. This is a completely new position on their team, and you will be responsible for their IT infrastructure in their Vancouver office. You will provide user support for their users in other offices around the world, as needed, but Vancouver will be your priority.

 

You will work closely with the IT Manager and will provide user support (for remote and in-office users), and support with their Windows applications and servers, and networks. They currently have a hybrid environment, and you need previous system administration experience for this position. They are a Microsoft shop and are using Windows 10 and Office 365.

 

What you will do and how you will make an impact …

 

[-] You will work on a variety of tasks and projects at once, and you will be an IT generalist. You will take over the IT infrastructure from the MSP that they are currently working with, and will have a mix of responsibilities – from Tier 1 to Tier 3 user support, to systems and network administration.

 

[-] About 50% of your role will be user support, and the remainder will be a mix of system and network administration.   

 

[-] You will provide user support for Office 365 and Windows products. They are using Windows 10 and are looking to move to Windows 11.  

 

[-] You will maintain their routers, switches, firewalls and VPNs and escalate issues to the Senior Network Administrator if needed.  

 

[-] You will remotely support their sites around the world as required and will work collaboratively with the global IT team. You will provide coverage for any issues that come through during your work hours (9am – 5pm PST).

 

Why we are excited about you …

 

[-] You are an excellent communicator, and have experience working with non-technical users.

 

[-] You are proactive and curious, and can provide recommendations about future projects and different ways to enhance their IT operations.

 

[-] You have experience as a junior Systems / Network Administrator, and have managed Windows servers and Active Directory before.

 

[-] You are an IT generalist, and enjoy having a variety of work and responsibilities. 




[-] You are a self-starter and enjoy working independently.


 

[-] Minimum 3 years of experience in an IT Support / Systems / Network Administrator / similar role

 

[-] Previous experience working with Office 365 and Windows products

 

Does this sound like it was written for you? Excellent! Please apply and let’s explore this together.

 

The interview process …

 

A bit about myself - my name is Tanvi Krishna, and I am a recruitment consultant based in Vancouver, BC. I am constantly working on IT and creative roles, and I am always looking to meet new people.

 

If you're interested in pursuing this role, please apply to this posting. If you are selected for the next stage, I will contact you for an initial discussion. This will be a chance for us to discuss the job requirements in greater detail, as well as your career goals and preferences for your next position. We can also discuss other opportunities which may fit what you're looking for.

 

Please feel free to reach out and find me on LinkedIn by searching my name: Tanvi Krishna

 

Compensation & benefits …

 

This is a full-time and permanent position that includes a competitive base salary, RRSP matching program, extended health and dental benefits, and paid vacation.

 

[-] Preference will be given to candidates who are currently in Canada with proper working permission to work in Canada

 

[-] No relocation or VISA sponsorship support will be offered for this role

 


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