Senior Credit Operations Leader

What if your next credit leadership role wasn’t just about approving decisions — but about making the entire credit operation work better? We are partnering with an established BC-based organization to looking for a senior Credit leader to take ownership of both the strategic and operational sides of its Credit function.

This is an opportunity for someone who still enjoys understanding the work, developing people and solving operational problems in a hands on capacity.

The Opportunity

You will provide leadership across credit operations, working closely with senior leadership and adjacent business functions. The organization has been evolving its Credit structure and is looking for a leader who can bring clarity, consistency, and practical improvement to the function.

You will have room to shape how the team operates whilst being willing to roll up your sleeves.

That could mean understanding a process firsthand, stepping in when the team needs support, coaching a manager through a performance issue, reviewing how work is being allocated or identifying where technology and process changes could eliminate outdated processes.

What You Will Do

• Lead Credit Operations across a large portfolio.
• Provide senior-level guidance on credit decisions, processes and operational priorities.
• Work closely with Growth, IT, Finance and executive leadership.
• Assess existing workflows and identify opportunities to improve efficiency, consistency and service.
• Lead, coach and develop credit professionals and support staff.
• Manage performance, accountability and workforce planning.
• Ensure appropriate coverage and continuity across the function.
• Review reporting and operational information and translate it into practical recommendations.
• Participate in broader organizational initiatives and strategic decision-making.
• Step into the details when required to understand problems and help the team solve them.

The Ideal Candidate

This role will suit someone who has built significant experience (5+ years as a Credit Leader at Director or VP level) in Credit and is ready to take broader ownership of a function.

You are:

• A strong people leader who genuinely enjoys developing teams with experience managing large teams of 5+ Senior staff.
• Comfortable managing both strategic priorities and day-to-day execution.
• Hands-on enough to understand the work your team performs.
• Comfortable with performance management and accountability.
• A strong communicator who can explain decisions and changes clearly.
• Collaborative and able to work across multiple executive functions.
• Comfortable within a structured or unionized environment.
• Curious about process improvement and technology rather than accepting status quo.

This role is well suited for a credit leader who believes that knowing the work makes you a better leader and who can move between the big picture and the details without losing sight of either.

Why This Opportunity

You will have direct exposure to senior leadership, meaningful influence over the future direction of Credit and the opportunity to help shape a function that is evolving alongside the organization.

Compensation & Flexibility

• Competitive compensation, commensurate with experience
• up to approximately $175,000.
• Comprehensive benefits
• WFH option available
• Solid vacation and benefits Package

If you are an experienced Credit Director or VP who likes being close to the day-to-day work to know what’s really happening and what could be done better, we would like to hear from you. Please reference job number 05150-0013486685 in all correspondence.

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