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SAP Analyst
Robert Half North York, Ontario
Description du poste
Responsibilities:
• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.
• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.
• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.
• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.
• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.
• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.
• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.
• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.
• At least 3 years of experience supporting SAP in an ERP or CRM-focused environment.
• Hands-on knowledge of SAP, including finance and controlling and sales and distribution functions.
• Experience troubleshooting functional issues, process exceptions, and data-related problems within SAP environments.
• Ability to support business-critical cycles with accuracy and urgency, including financial close and order-to-cash activities.
• Strong communication skills with the ability to work effectively with business users, technical teams, and external vendors.
• Familiarity with ERP configuration concepts and cross-functional system support practices.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
This job posting is for a current vacancy with our client.
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Robert Half
Robert Half est la première et la plus grande firme de solutions de gestion des talents spécialisées au monde, qui met en relation des chercheurs d'emploi hautement qualifiés avec des opportunités au sein de grandes entreprises. Nous offrons...
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