We are looking for a detail-oriented Registration Records Officer to support hospital records and patient registration activities in North York, Ontario. This Long-term Contract position offers rotating shifts across days, evenings, and weekends in a fast-paced healthcare environment. The successful candidate will help maintain accurate patient information, manage health records efficiently, and provide dependable administrative support that contributes to quality patient care.

Responsibilities:
• Welcome and register patients by gathering, verifying, and entering required information for hospital use.
• Retrieve, process, and organize discharged patient charts to support accurate record management.
• Prepare completed charts for final review by assembling documentation and conducting quantitative checks for completeness.
• Carry out routine quality reviews on records and related workflows to help maintain accuracy and compliance.
• File, locate, and release health records in response to requests related to patient care, research, and audit activities.
• Ensure charts and individual reports are filed promptly within established turnaround times.
• Update patient demographic details as needed to keep records current and reliable.
• Collect payments for medical appliances and uninsured services while maintaining accurate documentation.
• Follow hospital safety practices and comply with applicable occupational health and safety requirements.
• Provide additional administrative and records support duties as needed.
• Completion of an Ontario Secondary School Diploma is required.
• Knowledge of medical terminology is required.
• Previous experience in healthcare or health records within a computerized clinical setting is preferred.
• Accurate keyboarding ability of at least 45 words per minute is essential.
• Ability to work collaboratively in a team-based environment and manage competing priorities under pressure.
• Strong verbal and written communication skills in English, with the ability to interact professionally with patients, staff, and the public.
• Proficiency with Microsoft Office and confidence working with electronic medical records and digital filing systems.
• Current enrolment in or graduation from a Health Information Management program, as well as French-English bilingualism, would be considered assets.

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