Our client is on the search for a bilingual Receptionist to support the day-to-day front desk operations of a not-for-profit organization in Kanata, Ontario. This Contract position is ideal for someone with at least three years of experience in a fast-paced setting who can communicate effectively, manage competing priorities, and create a welcoming experience for visitors and callers. The successful candidate will combine strong administrative ability with confidence using office software and digital tools to keep reception services organized and efficient.

Responsibilities:

• Welcome visitors in a courteous and attentive manner and serve as the first point of contact at the front desk.

• Respond to incoming calls through a multi-line phone system, direct inquiries appropriately, and ensure messages are relayed accurately.

• Assess incoming requests and route clients, visitors, or calls to the appropriate team member based on urgency and need.

• Coordinate and confirm appointments, maintain calendars, and support smooth daily scheduling activities.

• Enter and update information in internal software systems with a high degree of accuracy and attention to detail.

• Prepare and manage email correspondence, documents, and general administrative records using standard office applications.

• Maintain organized digital and physical filing systems to support efficient retrieval of information.

• Provide dependable customer service by addressing general questions promptly and effectively in both official languages where required.

Qualifications:

• Minimum of 3 years of receptionist or front desk experience in a busy work environment.

• Bilingual communication skills with the ability to interact clearly and professionally with a diverse range of individuals.

• Demonstrated experience operating a multi-line telephone system and handling high volumes of calls.

• Strong customer service and interpersonal skills, with a calm and welcoming approach.

• Proficiency with Microsoft Word, Excel, and Outlook for everyday administrative tasks.

• Accurate data entry skills and the ability to manage scheduling and appointment coordination.

• Strong organizational skills with the ability to maintain orderly records and manage multiple priorities effectively.

If you are interested in this role and meet the qualifications listed above, please apply online or call us at 613-236-4253 today!

Job Reference Number: 0013433417

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