We are looking for a detail-oriented Receptionist to support daily front-office and administrative operations in Ontario. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing records with accuracy, and coordinating a wide range of clerical tasks across the organization. The successful candidate will play an important role in communication, document control, scheduling support, and office organization while helping maintain efficient service for staff, visitors, and the people the agency supports.

Responsibilities:
• Welcome visitors, answer a multi-line phone system, and respond to general inquiries in a courteous and service-oriented manner.
• Maintain electronic and paper-based records, including filing, tracking, archiving, and distributing documents to ensure information is accurate and accessible.
• Enter administrative data into internal platforms, update shared folders, and keep personnel and organizational records current.
• Prepare, sort, and distribute incoming and outgoing mail and courier packages, ensuring items are processed promptly each day.
• Support human resources administration by coordinating interview schedules, contacting candidates, issuing employee identification cards, and maintaining related documentation.
• Record meeting notes and prepare minutes for agency, committee, and membership meetings, then circulate materials to the appropriate participants.
• Process cash, cheque, debit, and credit transactions as required, maintain tracking logs, and support documentation for deposits and related records.
• Monitor office operations by ordering supplies, coordinating room bookings, assisting with office equipment support, and helping keep reception and waiting areas organized and presentable.
• Maintain important compliance and resident documentation, including service agreements, identification records, vehicle files, licensing materials, and assigned ministry reports.
• Provide administrative guidance to contract clerical staff and assist with special events, membership materials, and other duties assigned by leadership.

• Previous experience 0.5-2 years) in a receptionist, front-desk, or administrative support role.

• Strong customer service and interpersonal skills with the ability to communicate professionally in person, by phone, and by email.

• Proficiency in Microsoft Word, Excel, and Outlook for document preparation, record management, and correspondence.

• Accurate data entry skills and a high level of attention to detail when handling confidential files and records.

• Ability to manage multiple priorities, organize information effectively, and maintain a well-structured filing system.

• Experience scheduling appointments, coordinating meetings, and supporting day-to-day office activities.

• Comfort working with both digital systems and hard-copy documents in a fast-paced administrative environment.

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