A well-established Vancouver-based real estate developer and owner is seeking an experienced Residential & Commercial Property Manager to oversee a growing income property portfolio. This role is ideal for a hands-on, solutions-oriented property management professional who thrives in a dynamic environment and takes pride in delivering exceptional tenant and resident experiences.

Key Responsibilities

Operational Management

• Oversee daily operations across residential and commercial properties to ensure clean, safe, compliant, and well-maintained environments

• Conduct regular property inspections and implement preventative maintenance programs

• Respond to building and tenant emergencies, including after-hours support as needed

• Provide operational oversight for properties transitioning to redevelopment, including interim leasing and tenant coordination

• Step in operationally as required to ensure continuity and service excellence

Tenant & Resident Relations

• Ensure full compliance with the BC Residential Tenancy Act

• Build strong relationships with residential and commercial tenants through proactive communication and responsive service

• Partner with customer care to manage maintenance requests and resolve issues efficiently

• Lead tenant retention initiatives and annual resident survey processes

• Safeguard tenant confidentiality and deliver a consistent, high-quality resident experience

Team Leadership

• Lead and support on-site staff, providing coaching, guidance, and accountability

• Foster a collaborative, professional, and service-oriented team culture

• Demonstrate calm and professional leadership in sensitive or high-pressure situations

Maintenance, Repairs & Capital Projects

• Identify maintenance requirements, obtain quotes, review scopes of work, and oversee contractors

• Support planning and execution of capital improvements and building upgrades

• Ensure all work meets applicable safety standards, codes, and life-safety requirements

Financial Management & Reporting

• Support annual budget preparation and monitor operating expenses

• Review rent rolls, vacancy reports, lease summaries, and monthly operating results

• Oversee tenant billings, CAM reconciliations, and year-end adjustments in collaboration with accounting

• Approve expenditures and purchase orders within established authority levels

Leasing & Tenancy Administration

• Review lease documentation for accuracy and completeness

• Support lease renewals, negotiations, and market reviews

• Partner with leasing teams to meet occupancy targets

• Assist with RTB hearings and arbitration preparation as required

Compliance & Risk Management

• Serve as a corporate resource for complex tenant, operational, and building issues

• Ensure compliance with applicable legislation, regulations, and safety requirements

• Uphold ownership interests and company values in all decision-making

Qualifications

• 3–5+ years of experience in residential and/or commercial property management

• Strong working knowledge of building systems, maintenance practices, and safety requirements

• Solid understanding of the BC Residential Tenancy Act

• Proven people leadership experience with the ability to coach and manage performance

• Excellent written and verbal communication skills

• Strong computer proficiency; experience with property management software (Yardi Breeze and Rent Café considered an asset)

• Sound judgment, strong organizational skills, and the ability to manage

If this sounds like the role for you, please apply today! Please reference job number 05060-0013428617 in all correspondence.

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