We are looking for a Patient Care Coordinator to join a healthcare team in Scarborough, Ontario on a Contract basis. This position supports a welcoming and efficient patient experience by combining front-desk service, appointment coordination, record administration, and general office support. The assignment is expected to continue until mid-June and may be extended based on operational needs.

Responsibilities:
• Welcome patients and visitors warmly while creating a detail-focused and supportive first impression at the clinic.
• Coordinate patient movement by directing individuals to the appropriate services and helping maintain an organized daily workflow.
• Collect, confirm, and update patient details with accuracy to support proper documentation and service delivery.
• Arrange appointments, manage calendar changes, and handle booking activities to keep schedules running smoothly.
• Maintain both digital and physical records, including preparing, filing, and retrieving documents when required.
• Support billing-related administrative tasks with guidance from the centralized billing team and provided training.
• Make outbound calls to prospective or existing contact lists to encourage engagement and support clinic outreach efforts.
• Complete routine housekeeping tasks such as sanitizing surfaces, light vacuuming, and tidying shared areas and washrooms.
• Provide day-to-day administrative assistance to colleagues as needed to support overall clinic operations.
• Minimum 3 years of experience in a customer-facing or administrative role, preferably within healthcare, retail, or service environments.
• Strong communication and interpersonal skills with the ability to interact professionally with patients, visitors, and staff.
• Proven ability to stay organized, manage multiple priorities, and maintain attention to detail in a busy setting.
• Sound judgement and problem-solving skills, with the flexibility to adjust to changing daily demands.
• Experience scheduling appointments and handling administrative coordination tasks efficiently.
• Comfortable working with electronic systems and office software; exposure to platforms such as Allscripts, Cerner, Dentrix, or CRM tools is an asset.
• Familiarity with billing, insurance, or medical coverage processes is considered beneficial.
• Commitment to supporting a clean, respectful, and patient-focused environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

This job posting is for a current vacancy with our client.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.