Order desk agent
LMI Canada Inc. Newmarket, Ontario
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
- Business
- Private company, corporation or industry
- Produce informational materials to increase awareness of services available
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- MS Office
- Quick Books
- Social Media
- Spreadsheet
- Electronic mail
- Criminal record check
- Attention to detail
- Fast-paced environment
- Bending, crouching, kneeling
- Repetitive tasks
- Walking
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Morning
- Day
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Team building opportunities
- Parking available
- Variable or compressed work week
Salary: $45,000.00 to $50,000.00 annually (to be negotiated)
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