Our client is seeking a dependable and detail-oriented Logistics Coordinator to join their team in St. Albert, Alberta. This is an excellent, full-time opportunity for someone who enjoys variety in their day, takes ownership of their work, and thrives in a role that combines logistics, customer service, and account support.

As the Logistics Coordinator, you will be responsible for managing the flow of products and materials in and out of the facility while also serving as a key point of contact for customers and distributors. You will ensure orders are processed accurately, shipments arrive on time, customer inquiries are addressed professionally, and inventory remains well organized. Working closely with production, administration, freight providers, customs brokers, and customers worldwide, you will play an important role in supporting the company's operations and maintaining strong customer relationships.

Key Responsibilities:

• Pick, pack, and ship domestic and international orders
• Prepare shipping documents, commercial invoices, and customs paperwork
• Book freight and courier shipments, track deliveries, and resolve shipment issues
• Receive incoming materials, verify against purchase orders, and report discrepancies
• Maintain accurate inventory records and perform cycle counts
• Operate forklifts, pallet jacks, and other material handling equipment
• Maintain a clean, organized, and safe warehouse environment
• Respond to customer inquiries regarding orders, shipments, product availability, and delivery timelines
• Process customer orders and ensure order accuracy from entry through shipment
• Build and maintain positive relationships with existing customer accounts
• Proactively communicate order status updates and resolve customer concerns
• Coordinate with production and internal teams to meet customer requirements
• Support the management of dealer and distributor accounts across international markets
• Assist with maintaining customer records, pricing information, and account documentation

If you enjoy building customer relationships, keeping operations running smoothly, and taking pride in delivering exceptional service, apply today!

• 2+ years of experience in shipping/receiving, warehousing, logistics, customer service, or account coordination
• Experience supporting customer accounts, order processing, or distribution partners is considered an asset
• Comfortable with international shipping paperwork, or willing to learn (training provided)
• Strong attention to detail and commitment to accuracy
• Excellent communication and customer service skills
• Able to lift up to 50 lbs regularly
• Forklift certification is an asset; certification can be provided for the right candidate
• Basic computer skills; experience with inventory management, ERP, CRM, or order-entry systems is an asset
• Reliable, self-directed, organized, and accountable
• Strong problem-solving skills and ability to manage multiple priorities

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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