Build Strong Customer Relationships. Drive Sales. Grow Your Career.

Our client, a recognized leader in the industrial distribution sector, is seeking an experienced Inside Sales Representative to join their Delta, BC branch.

This is an excellent opportunity for a customer-focused sales professional with experience in industrial products, pipe, valves, fittings, fire protection, or plumbing-related industries. The successful candidate will play a key role in supporting customers, driving branch sales, and building long-term relationships across Delta and the surrounding area.

About the Role

The Inside Sales Representative will be responsible for managing customer inquiries, processing sales orders, preparing quotations, and coordinating deliveries. This individual will serve as a key point of contact for customers regarding pricing, scheduling, product availability, and delivery timelines.

The ideal candidate thrives in a fast-paced environment, enjoys solving customer issues, and has the technical aptitude to understand and communicate product information effectively.

Key Responsibilities

• Receive and process customer sales orders via phone, email, fax, and through sales representatives
• Enter order details accurately into the system and coordinate non-stock material requirements with purchasing teams
• Prepare quotations, communicate product specifications, and follow up with customers as required
• Coordinate delivery schedules with warehouse staff and customers to ensure timely fulfillment
• Investigate and resolve customer concerns by liaising with outside sales, accounting, purchasing, and warehouse teams
• Use consultative selling techniques to promote complementary, substitute, and specially priced products
• Follow up on direct shipments to ensure orders, deliveries, and billing are completed accurately and on time
• Process returns and prepare documentation for customer returns and supplier claims
• Maintain current knowledge of company products, services, and industry trends
• Participate in inventory counts, trade shows, special sales functions, and training programs
• Prepare reports and provide updates on customer activity and sales opportunities

Qualifications

• Minimum of 2 years of experience in customer service, sales, or warehouse operations, preferably within an industrial or related environment
• Previous experience with pipe, valves, fittings, fire protection, plumbing, or industrial products is strongly preferred
• Strong business development and relationship-building skills
• Post-secondary education in Sales, Marketing, Business Administration, or equivalent industry experience is considered an asset
• Excellent communication, interpersonal, and problem-solving skills
• Strong attention to detail and a high level of accuracy
• Ability to understand and communicate technical product information
• Intermediate computer skills including Microsoft Word, Excel, Outlook, and web-based systems
• Strong mathematical and organizational skills
• Self-motivated with the ability to manage priorities independently in a fast-paced environment

Why Consider This Opportunity?

This organization is committed to employee development and provides ongoing training and growth opportunities, including:

• On-the-job training
• Product knowledge development
• Education assistance programs
• Mentorship and leadership development
• Professional development webinars and seminars

In addition, employees enjoy:

• Competitive compensation
• Comprehensive health benefits
• RRSP matching program
• Learning and development opportunities
• Employee-focused programs
• Additional holiday closures
• A positive and supportive team environment

If this sounds like the role is for you, please apply today! Please reference job number 05150-0013420637 in all correspondence.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.