We are looking for an Infrastructure Engineer to join a growing IT services team in Edmonton, Alberta. This permanent opportunity is well suited to someone who wants to strengthen their experience across network, server, and end-user environments while working closely with experienced technical professionals. The role offers exposure to both on-premises and cloud-based systems, with opportunities to contribute to operational support and infrastructure improvement initiatives.

Responsibilities:

• Deliver technical support for users, business applications, and core systems to help maintain reliable day-to-day operations.

• Install, configure, and maintain infrastructure components such as servers, switches, firewalls, and related network equipment.

• Assist with the deployment, setup, and troubleshooting of workstations and user devices across the organization.

• Monitor the health and performance of infrastructure systems, identify issues early, and escalate complex incidents when needed.

• Contribute to infrastructure initiatives such as upgrades, environment improvements, and migration-related tasks under the direction of senior engineers.

• Help assess existing environments and maintain clear technical documentation for systems, configurations, and support procedures.

• Support backup and recovery activities using tools such as Veeam to help protect business-critical data.

• Apply established operational standards and security practices when performing maintenance, support, and configuration work.

• Post-secondary education in Information Technology or a related discipline, or an equivalent combination of training and practical experience.
• 1 to 3 years of experience in an IT support, network administration, or entry-level infrastructure role.
• Familiarity with Microsoft technologies, including Windows Server, Microsoft 365, and foundational Azure services.
• Working knowledge of infrastructure components such as servers, switches, firewalls, and end-user computing environments.
• Exposure to backup and recovery solutions, including Veeam, is considered an asset.
• Strong analytical thinking with the ability to troubleshoot technical issues methodically and accurately.
• Clear communication skills and the ability to work effectively in a collaborative team environment.
• Demonstrated interest in expanding technical knowledge and pursuing ongoing development or certifications.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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