Information technology (IT) support technician
Roca Networks Inc. Markham, Ontario
Permanent
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 35 hours per week
- Education:
- Expérience:
- Bachelor's degree
- Electrical, electronic and communications engineering technology/technician
- Help desk
- Consulting firm
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Desktop applications
- Information management system
- Own transportation
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Are you authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- 2 years to less than 3 years
- Day
- Overtime available
- Supports newcomers and/or refugees with foreign credential recognition
Salary: $35.00 to $37.00 hourly (to be negotiated)
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