Hotel front office manager
HAMPTON INN , BROCKVILLE Brockville, Ontario
Permanent
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 44 hours per week
- Education:
- Expérience:
- Bachelor's degree
- Hotel, motel, resort
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Perform front desk duties
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Maintain accurate records
- Assist clients with check-in procedures for accomodation and/or transportation
- Oversee and co-ordinate office administrative procedures
- 5-10 people
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
- Do you have experience working in this field?
- Early morning
- Evening
- Shift
- 3 years to less than 5 years
- Morning
- Night
- Day
- Weekend
- Free parking available
- On-site amenities
Salary: $38.00 hourly
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