Help desk technician
Combat Computers Charlottetown, Île-du-Prince-Édouard
Permanent
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Computer hardware or software retailer/wholesaler
- Help desk
- Private company, corporation or industry
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- MAC
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- Security software
- Multimedia software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Image editing software
- Programming software
- Mapping and data visualization software
- Mac OS
- MS Active Directory
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Wireless networks
- Criminal record check
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- 2 years to less than 3 years
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
- Pension plan
- Registered Retirement Savings Plan (RRSP)
- Free parking available
Salary: $18.00 to $25.00 hourly (to be negotiated)
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