Help desk technician
VUE IT INC. Rocky View County, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
- College/CEGEP
- Network and system administration/administrator
- System, networking and LAN/WAN management/manager
- Computer and information systems security/information assurance
- Relocation costs not covered by employer
- Help desk
- Telecommunications industry
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Networking software
- Networking hardware
- Networking security
- Servers
- Desktop applications
- File management software
- Security software
- Mail server software
- TCP/IP
- Wireless networks
- WordPress
- Own vehicle
- Willing to travel
- Valid driver's licence
- Travel expenses paid by employer
- Work under pressure
- Handling heavy loads
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Standing for extended periods
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Are you available for shift or on-call work?
- Are you currently a student?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- 1 year to less than 2 years
- Morning
- On call
- Day
- Overtime available
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Bonus
- Mileage paid
- Free parking available
- Paid time off (volunteering or personal days)
Salary: $36.00 hourly
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