Help desk technician
EASTEND IRON INDUSTRIES LTD. Taber, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: College/CEGEP
- Experience: 7 months to less than 1 year
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Initiative
- Team player
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Salary: $33.73 hourly
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