Guest services manager
iHotel and Conference Centre Red Deer Red Deer, Alberta
Permanent
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
- College/CEGEP
- or equivalent experience
- Non-smoking
- Air conditioned
- Hotel, motel, resort
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
- 5-10 people
- Central reservation system (CRS)
- MS Office
- Bondable
- Criminal record check
- Valid driver's licence
- Work under pressure
- Tight deadlines
- Standing for extended periods
- Do you have experience working in this field?
- Use of artificial intelligence
- Evening
- 2 years to less than 3 years
- Flexible hours
- Morning
- On call
- Weekend
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Free parking available
Salary: $39.13 hourly
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