Guest services manager
Blackfalds Motor Inn Blackfalds, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- or equivalent experience
- Hotel, motel, resort
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
- MS Word
- Quick Books
- Central reservation system (CRS)
- MS Office
- Criminal record check
- Own transportation
- Client focus
- Efficient interpersonal skills
- Flexibility
- Team player
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Early morning
- Evening
- Morning
- Night
- Day
- Weekend
- Supports newcomers and/or refugees with foreign credential recognition
Salary: $39.50 hourly
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