Guest services manager
The Sidney Pier Hotel & Spa Sidney, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 years
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Dental plan
- Health care plan
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Salary: $39.90 hourly
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