- Work Term: Permanent

- Work Language: English

- Hours: 40 hours per week

- Education: Secondary (high) school graduation certificate

- Experience: Will train

Work setting- Willing to relocate
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Computer and technology knowledge- Word processing software
- Internet
Work conditions and physical capabilities- Attention to detail
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
Support for persons with disabilities- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths- Provides awareness training to employees to create a welcoming work environment for youths
Support for Veterans- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities





Salary: $16.75 hourly