- Education: Secondary (high) school graduation certificate

- Experience: 1 year to less than 2 years

Work setting- Hotel, motel, resort
Tasks- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Other benefits- Team building opportunities
- Parking available

- Work Term: Permanent

- Work Language: English

- Hours: 32 to 40 hours per week





Salary: $15.30 to $18.00 hourly (to be negotiated)