Guest service agent
Cabot Shores Englishtown, Nouvelle-Écosse
Contractuel
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Temporary
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
- Hospitality industry
- Staff accommodation available
- Staff accommodation provided
- Hotel, motel, resort
- Rural area
- Remote location
- Willing to relocate
- Campground workers
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- Bondable
- Own transportation
- Own vehicle
- Willing to travel regularly
- Travel expenses not paid by employer
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Do you have experience working in this field?
- To be determined
- Overtime required
- Gratuities
- Free parking available
- On-site amenities
- On-site housing options
- Wellness program
Salary: $16.75 to $17.50 hourly (to be negotiated)
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