Guest service agent
Stanton Suites Hotel Yellowknife, Territoires du Nord-Ouest
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- No degree, certificate or diploma
- Hospitality industry
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Multi-line switchboard
- Internet
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Are you authorized to work in Canada?
- Are you willing to relocate for this position?
- Early morning
- Evening
- Morning
- Night
- On call
- Will train
- Day
- Weekend
- Overtime available
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance
- Free parking available
Salary: $18.00 hourly
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