Guest service agent
Prestige Mountain Resort Rossland Rossland, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: Will train
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Excellent oral communication
- Organized
- Reliability
- Team player
- Resourcefulness
- Early morning
- Evening
- Shift
- Flexible hours
- Morning
- Night
- To be determined
- Day
- Weekend
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Salary: $19.00 hourly
Recevez les emplois similaires par courriel
* Vous pouvez annuler cette alerte emploi à tout moment
Enregistrement réussi. Un courriel de confirmation a été envoyé à votre messagerie.