Front desk agent
Crest Hotel Prince Rupert, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- As per collective agreement
- Supports newcomers and/or refugees with foreign credential recognition
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Salary: $22.17 hourly
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