Front desk agent
St. Christopher's Hotel Channel-Port aux Basques, Terre-Neuve et Labrador
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Will train
- or equivalent experience
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Multi-line switchboard
- Computerized bookkeeping system
- Internet
- Bondable
- Criminal record check
- Own transportation
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Are you available for shift or on-call work?
- Evening
- Shift
- Flexible hours
- Morning
- Weekend
Salary: $16.35 to $16.90 hourly (to be negotiated)
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