Front desk agent
The Quarterdeck Resort Port Mouton, Nouvelle-Écosse
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
- Hospitality industry
- Hotel, motel, resort
- Rural area
- Resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- Work with minimal supervision
- Multi-line switchboard
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Bondable
- Own transportation
- Public transportation is not available
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Evening
- Shift
- Morning
- Day
- Weekend
- Free parking available
- Other benefits
Salary: $18.00 hourly
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