Front desk agent
Grande Prairie Pomeroy Hotel & Conference Centre Grande Prairie, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Other trades certificate or diploma
- Experience: 1 year to less than 2 years
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Address customers' complaints or concerns
- Health care plan
- Group insurance benefits
- Other benefits
- Wellness program
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Salary: $18.00 to $22.00 hourly (to be negotiated)
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