Front desk agent
Helmcken Holiday Resort Ltd Clearwater, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education:
- Expérience:
Education- Secondary (high) school graduation certificate
- or equivalent experience
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Experience- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 40 hours per week
Salary: $16.75 hourly
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