We are seeking a detail-oriented and proactive Bilingual Accounts Receivable / Collections Specialist to join our clients' team. This role is responsible for the full accounts receivable cycle, with a strong focus on collections and maintaining positive client relationships in both English and French.

Key Responsibilities

• Manage full-cycle accounts receivable, including invoicing, cash application, and account reconciliations
• Proactively follow up on outstanding balances and drive collections efforts to reduce aging
• Communicate with customers via phone and email in both English and French
• Investigate and resolve billing discrepancies, short payments, and disputes
• Maintain accurate customer account records within the ERP system
• Prepare aging reports and provide regular updates on collection status
• Collaborate with internal teams (sales, customer service, accounting) to resolve issues
• Ensure adherence to company policies and credit/collection procedures

Qualifications & Experience

• Minimum 2+ years of experience in accounts receivable and/or collections
• Post-secondary education in Accounting, Finance, or a related field
• Fluently bilingual (English and French) – both written and verbal
• Experience working with ERP systems (e.g., SAP, Oracle, NetSuite, or similar)
• Intermediate Microsoft Excel skills (e.g., VLOOKUPs, pivot tables, data analysis)
• Strong communication and negotiation skills
• Highly organized with strong attention to detail and problem-solving abilities

If you are interested, please apply today for immediate consideration!

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