Robert Half Management Resources is searching for an Employee Relations Manager to support a busy organization in Ottawa, Ontario through a Long-term Contract opportunity. This role is suited to someone who is detail oriented and can confidently navigate complex employee matters, build productive relationships in a unionized setting, and provide practical guidance in a fast-moving workplace. The successful candidate will help strengthen workplace practices, support HR administration, and contribute to consistent policy application and staff training.

Responsibilities:

• Provide day-to-day guidance on employee relations matters, including workplace concerns, conflict resolution, and policy interpretation.

• Partner with leaders and HR teams to address issues in a unionized environment while promoting fair and consistent employee practices.

• Review, investigate, and document employee matters thoroughly, ensuring appropriate follow-up and sound recommendations.

• Support the administration of HR programs and processes, maintaining accurate records and helping to improve operational efficiency.

• Deliver training and coaching to managers and employees on workplace policies, employee relations practices, and respectful conduct expectations.

• Use HR systems and related tools, including ADP Workforce Now and other administrative platforms, to manage information and support reporting needs.

• Handle multiple priorities at once in a high-volume environment while maintaining strong attention to detail and responsiveness.

• Contribute to quality-focused HR practices by monitoring consistency, identifying risks, and recommending process improvements where needed.

Qualifications:

• Minimum of 3 years of experience in employee relations, human resources, or a closely related field.

• Demonstrated experience working in a unionized environment and managing sensitive workplace issues with professionalism.

• Strong knowledge of employee relations principles, HR administration, workplace policy application, and training delivery.

• Proven ability to manage several priorities simultaneously in a fast-paced setting.

• Experience using HR technology and administrative systems, including ADP Workforce Now; exposure to ADP financial services tools is considered an asset.

• Excellent communication, documentation, and interpersonal skills, with the ability to build trust across different levels of the organization.

• Sound judgment, strong organizational skills, and the ability to handle confidential information with discretion.

If this position interests you and you meet the required qualifications, please do not hesitate and call us at 613-236-4253 or apply online today!

Job Reference Number: 0013461900

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