Director, PMO & Delivery

Position Summary

Our client is seeking a Director, PMO & Delivery to lead enterprise project and program execution across business and technology initiatives. This role is responsible for establishing delivery standards, improving governance, enhancing cross-functional collaboration, and ensuring strategic initiatives are successfully prioritized, planned, and executed.

The Director will oversee the Project Management Office (PMO), providing leadership, visibility, and accountability across a portfolio of initiatives while supporting organizational growth through strong delivery practices.

Key Responsibilities

PMO & Delivery Leadership

• Lead and evolve the PMO, including governance, reporting, and delivery standards.
• Establish consistent project and program management practices.
• Improve visibility into project status, risks, dependencies, and outcomes.
• Support planning, execution, and delivery across key initiatives.
• Enhance governance processes while maintaining agility.

Portfolio Management & Execution

• Support prioritization and coordination of initiatives across the organization.
• Align delivery plans with business objectives and resource capacity.
• Improve collaboration across business and technology teams.
• Strengthen risk management, issue resolution, and escalation processes.
• Promote delivery consistency and execution excellence.

Business Alignment

• Partner with stakeholders to ensure initiatives are clearly defined and execution-ready.
• Align business requirements with delivery teams.
• Improve clarity around scope, objectives, and expected outcomes.
• Facilitate effective communication and cross-functional collaboration.

Operational Improvement

• Identify opportunities to improve delivery processes, tools, and reporting.
• Implement metrics and dashboards to support decision-making.
• Drive continuous improvement and operational efficiency.

Leadership

• Lead, mentor, and develop project managers and delivery professionals.
• Foster a culture of accountability, ownership, and continuous improvement.
• Build strong relationships across business and technology functions.
• Provide leadership with insights on portfolio performance, risks, and delivery health.

Qualifications

• Bachelor's degree in Business, Information Technology, or a related field.
• 7+ years of experience in PMO leadership, project delivery, or program management.
• Experience leading complex, cross-functional initiatives.
• Strong knowledge of project governance, portfolio management, and delivery methodologies.
• Proven ability to improve delivery effectiveness and organizational execution.
• Experience managing diverse stakeholder groups across business and technology functions.
• Demonstrated success leading and developing teams.
• Experience working within complex or regulated environments is an asset.

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