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Customer Service Representative
Robert Half Markham, Ontario
Description du poste
Responsibilities:
• Provide exceptional customer service by responding to inquiries via chat support, email correspondence, and website interactions.
• Manage and enhance customer experiences while communicating effectively with distributors and dealership representatives.
• Handle remarketing tasks, including coordinating rentals for zero-emission vehicles and supporting affordability initiatives.
• Collect and process information from dealers accurately and efficiently.
• Utilize fleet management technology and mobility platforms to streamline operations.
• Collaborate with a small, close-knit team to align with company culture and goals.
• Schedule appointments and maintain organized records in Microsoft Excel and Word.
• Support data entry and order management processes to ensure accurate documentation.
• Adapt to flexible work hours and participate in intensive training during the initial months.
• Uphold professionalism and customer-friendly communication throughout all interactions.
• Proven experience in customer service, ideally within call centre or automotive industries.
• Proficiency in Salesforce and fleet management technology platforms.
• Strong skills in data entry, email correspondence, and order processing.
• Familiarity with Microsoft Excel and Word for documentation and scheduling.
• Background in business education or a related field.
• Ability to handle inbound and outbound calls with professionalism and efficiency.
• Flexibility to adapt to changing schedules and work environments.
• Excellent interpersonal skills and a willingness to learn and grow within the role.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
This job posting is for a current vacancy with our client.
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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Robert Half
Robert Half est la première et la plus grande firme de solutions de gestion des talents spécialisées au monde, qui met en relation des chercheurs d'emploi hautement qualifiés avec des opportunités au sein de grandes entreprises. Nous offrons...
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