Customer service clerk
Endcaps Inc. London, Ontario
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- Portuguese
- Spanish; Castilian
- Retail/wholesale establishment/distribution centre
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
- Spreadsheet
- Google Drive
- Electronic mail
- Public transportation is available
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Walking
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Quick learner
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Evening
- Day
- Dental plan
- Health care plan
- Vision care benefits
- Life insurance
- Free parking available
- Parking available
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Salary: $17.95 hourly
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