Customer service agent
Northway Glass Prince George, Colombie-Britannique
Permanent
Aussitôt que possible
Description du poste
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- or equivalent experience
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Process claims transactions
- MS Outlook
- Social Media
- Simply Accounting
- Attention to detail
- Fast-paced environment
- Client focus
- Excellent oral communication
- Reliability
- Team player
- Honesty
- Do you have experience working in this field?
- No experience (will train)
- Dental plan
- Disability benefits
- Health care plan
- Bonus
- Group insurance benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
Salary: $20.00 to $25.00 hourly (to be negotiated)
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