Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 to 44 hours per week
- Education:
- Expérience:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Urban area
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Answer quick reference questions
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Own transportation
- Own vehicle
- Valid driver's licence
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Evening
- 2 years to less than 3 years
- Morning
- On call
- Day
- Weekend
- Overtime available
- Group insurance benefits
Salary: $18.00 to $23.00 hourly (to be negotiated)
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