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Customer Experience Specialist
Robert Half Etobicoke, Ontario
Description du poste
Responsibilities:
• Enter customer and order information into internal systems with a high level of accuracy and attention to detail.
• Support the processing of paper-based orders by converting them into complete electronic records for operational use.
• Assist with order picking activities to help ensure items are prepared correctly and on schedule.
• Monitor order details closely and flag discrepancies or missing information for timely resolution.
• Provide general customer service support by responding to inquiries and helping address routine concerns.
• Use business software and CRM tools to update records, track activities, and support communication across teams.
• Participate in training on internal order entry processes and follow established procedures consistently.
• Previous experience in customer service, order entry, data entry, or a similar administrative support role.
• Strong computer skills with the ability to learn and use internal systems and office-based applications quickly.
• Familiarity with CRM platforms, SAP, or comparable order management tools is mandatory.
• Excellent attention to detail and the ability to maintain accuracy while handling repetitive tasks.
• Comfortable working on site in Etobicoke, Ontario and adapting to changing daily priorities.
• Effective communication skills and a detail-focused approach when supporting customers and internal teams.
• Ability to work independently and contribute reliably in a short-term contract position.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
This job posting is for a current vacancy with our client.
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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Robert Half
Robert Half est la première et la plus grande firme de solutions de gestion des talents spécialisées au monde, qui met en relation des chercheurs d'emploi hautement qualifiés avec des opportunités au sein de grandes entreprises. Nous offrons...
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