Controller

Cambridge, ON

3+ months, 5 days onsite

Our financial services client is seeking an interim Controller. In this role, the Controller’s engagement is a critical, hands on, process improvement with strong leadership role. The assignment will support the finance function—13 professionals across AP, Payroll, and high-volume accounting for 78 retail branches—leveraging both domestic and offshore BPO resources. The goal is to stabilize workflows, secure systems, and maintain stability in the group.

Key Responsibilities:

• Rapidly secure and rationalize system accesses across all finance platforms.
• Deep-dive process mapping to identify workflow breakages and recurring operational bottlenecks in AP, Payroll, and Store Accounting.
• Own and execute daily operations and oversee month-end close, ensuring accuracy and timeliness for high-volume branch activities.
• Repair, streamline, and document core finance processes; directly build and implement actionable SOPs for both domestic and offshore teams.
• Take full ownership of the general ledger, reconciliations, and financial controls.
• Partner closely with BPO leads in the Philippines for seamless integration and alignment.
• Serve as the “fixer:” actively troubleshoot, solve, and optimize, not just report—work side-by-side with line staff to uncover root causes.
• Mentor and lead team effectively and efficiently.

Core Qualifications:

• Minimum 7 years of experience in multi-unit retail finance or high-volume operational environments.
• Proven track record as an operational Controller or finance leader who has stabilized messy environments and rebuilt broken processes—preferably in retail/consumer-facing settings.
• Deep, non-negotiable experience with Microsoft Dynamics Great Plains and ADP Workforce Now.
• Demonstrated ability to quickly secure and manage finance system access and controls.
• Hands-on strength in workflow repair, SOP development, and process improvement.
• Ability to work extended hours and deliver fast, tangible progress—especially in the early stages.
• Strong communication skills and comfort building effective cross-border relationships.

Technical Requirements:

• Strong proficiency of Microsoft Dynamics Great Plains or any large ERP system (GL, AP, AR, reconciliations, reporting).
• Advanced user of ADP Workforce Now (Payroll processing, audits, controls, reporting).
• Experience with high-volume store or branch accounting and retail inventory reconciliation.
• Knowledge of internal controls, cash management, payroll, and audit protocols.

Soft Skills:

• Critical thinker and independent problem solver with a bias for hands-on action.
• Adaptable, resilient, and committed to continuous learning and improvement.
• Strong interpersonal skills—able to drive process change, build trust, and mobilize teams.

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