We are looking for a Bilingual (EN/FR) Compensation & Benefits Specialist to join a national insurance organization in Oakville, Ontario on a Long-term Contract basis. In this role, you will support benefits, retirement, and leave administration for a large employee population while helping ensure accurate records, timely issue resolution, and a strong employee experience. This position is well suited to someone who is organized and confident working with HR systems, vendors, and internal stakeholders in a fast-paced environment.

Responsibilities:

• Manage day-to-day administration of employee benefits and group retirement programs, including enrolment changes, eligibility updates, and coordination with external providers.

• Respond to questions from HR partners and employees regarding benefit and retirement matters, investigating issues thoroughly and providing clear, attentive support.

• Review and reconcile data between internal HR platforms and carrier systems to maintain accurate coverage information and employee records.

• Assist with annual enrolment activities by preparing employee communications, supporting testing, and contributing French-language materials where required.

• Contribute to year-end processes by validating data, supporting taxable benefit reporting, and helping resolve discrepancies.

• Maintain benefits and leave procedures by updating documentation and supporting system changes related to plan or coverage adjustments.

• Oversee shared benefits inbox activities, ensuring documents are tracked properly and return-to-work information is handled in a timely manner.

• Coordinate regular collection of employee premium payments during leave periods and arrange remittances in line with plan rules and provider requirements.

• Provide administrative support on more complex leave and disability cases by collecting documentation, coordinating communication, and keeping case files organized.

• Monitor adherence to federal and provincial leave requirements across supported regions and escalate sensitive or complex matters when needed.

• At least 1 year of experience in compensation, benefits, leave administration, or a related HR support function.

• Working knowledge of employee benefits, group retirement plans, claims administration, and medical coverage processes.

• Experience using HR and payroll platforms such as Workday, ADP Workforce Now, Ceridian, or similar systems.

• Strong administrative and organizational skills with a high level of accuracy in data review and record maintenance.

• Ability to manage multiple priorities, follow standardized procedures, and meet deadlines in a high-volume environment.

• Clear and effective communication skills with the ability to respond effectively to internal stakeholders and external vendors.

• Comfortable supporting documentation, planning activities, and virtual collaboration using tools such as Cisco Webex Meetings and CRM systems.

• Bilingual (English/French)

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