We are looking for a Collections Specialist to join a permanent onsite team in Concord, Ontario on a Contract basis. This position supports business-to-business accounts receivable activities for a high-volume commercial client portfolio, with a focus on invoicing, payment application, and timely follow-up on outstanding balances. The successful candidate will bring strong accounting fundamentals, sound judgment, and the ability to work with urgency while maintaining strong client relationships.

Responsibilities:
• Manage business-to-business collections for a commercial and industrial customer base, following up on overdue accounts and working to reduce aged receivables.
• Prepare and issue a high volume of invoices each month, ensuring billing details, pricing, and charge calculations are accurate before distribution.
• Post incoming payments promptly and apply funds correctly within the accounts receivable system, with a focus on EFT transactions and occasional cheque payments.
• Review aging reports regularly, prioritize collection activity based on risk and outstanding balances, and escalate concerns when appropriate.
• Upload invoices to customer portals and confirm supporting documentation is submitted in line with client requirements.
• Maintain accurate records of collection activity, payment status, and account communications within the relevant software and tracking tools.
• Work closely with accounting and operational teams to resolve billing discrepancies, clarify account details, and support smooth month-to-month receivables processing.
• Use Excel tools such as pivot tables and VLOOKUP to analyze account information, track trends, and support reporting needs.
• Minimum 2 years of experience in collections, accounts receivable, or a related accounting support position.
• Practical understanding of accounting principles, including debits, credits, margins, and general payment reconciliation.
• Experience handling B2B collections in a high-volume environment with commercial clients rather than individual consumers.
• Proficiency with accounting and CRM systems, including experience working with platforms such as Jonas software or similar tools.
• Strong Microsoft Excel skills, including the ability to use pivot tables and VLOOKUP confidently.
• Excellent communication and customer service skills, with the ability to build rapport and follow up effectively on outstanding accounts.
• Dependable, self-motivated, and able to manage priorities with a strong sense of urgency in an onsite team setting.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

This job posting is for a current vacancy with our client.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.